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Help Unlock the Second Prison

YR-Engaging the Community

Confidentiality & Privacy

  • No information should be disclosed unless SCORE's and clients' consent has been sought
  • Other inmates/friends/ families should not be told what has been shared
  • Protect confidentiality/information of clients
  • No access by unauthorized people
  • No dissemination of information through media such as Facebook, Instagram or Twitter, etc



  • Language used- Do not belittle client by being condescending
  • Be sensitive to significant differences in ages- to clarify with older clients how they would like to be addressed


Cultural Sensitivity

  • Awareness of offender' race, religion or cultural issues


Conflicts of Interest

  • Avoid potential areas that may interfere with the exercise of professional discretion and impartial judgement
  • Volunteers should not work with any client who is a relative or friend and must inform prison authorities immediately if such a situation arises
  • Do not take advantage of any professional relationship for your personal, religious, political or business interest. Set clear boundaries.

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