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Ministry of Home Affairs
Written Replies to Parliamentary Questions

Written Reply to Parliamentary Question on Actions Taken Against Hairdressing Salons with Repeated Police Reports Lodged Against Them for Improper Sales Practices

7 May 2024

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Question :

Mr Liang Eng Hwa: To ask the Minister for Home Affairs (a) what are the Police’s follow-up actions upon receiving repeated police reports lodged against errant hairdressing salons for unfair or improper sales practices; and (b) whether enforcement actions will be taken in such situations.


Answer:

Mr K Shanmugam, Minister for Home Affairs and Minister for Law:

1. Generally, the Police will only investigate into reports lodged against hairdressing salons when a criminal offence, such as cheating, is disclosed.

2. If there is no criminal offence, and it is a case of unfair or improper sales practices, the Police will advise the complainant to seek assistance from the Consumers Association of Singapore.

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