Written Reply to Parliamentary Question on \r\rPlans to Improve the Use of Landline Emergency Services Hotline for Police and SCDF

Question:

Mr Zhulkarnain Abdul Rahim: To ask the Minister for Home Affairs (a) whether there are plans to improve the use of landline emergency services hotline for the Singapore Civil Defence Force and the Singapore Police Force; (b) what are the measures taken to ensure that emergency services remain contactable in the event of future landline outages or other similar incidents; (c) whether there are alternative emergency services contact other than the landlines; and (d) if so, what are the steps taken to raise awareness of these contact avenues.

Answer:

Mr K Shanmugam, Minister for Home Affairs and Minister for Law:

1. The Member may refer to Parliamentary Question No 6751 which was addressed during the 11 November 2024 Parliament Sitting.

2. Information on emergency contact channels is available on the Singapore Police Force and Singapore Civil Defence Force websites.