Written Reply to Parliamentary Question on Whether SPF Received Reports of Queue-jumping Bot Services Used to Secure Driving Simulator Booking Slots at Driving Schools

Question:

Mr Melvin Yong Yik Chye : To ask the Minister for Home Affairs (a) whether the Singapore Police Force has received any reports of queue-jumping bot services being used to secure driving simulator booking slots at driving schools; and (b) how does the Ministry intend to tackle this issue.

Answer:

Mr K Shanmugam, Minister for Home Affairs and Minister for Law:

1.   We are aware of the use of queue-jumping bots to secure driving simulator slots. This is not allowed by the driving schools. Learners who use such bots may have their account suspended or terminated.

2.   The Traffic Police has been working with the driving schools to prevent the use of such bots. For example, incorporating anti-bot solutions into the booking platforms, and limiting multiple logins in a day from a single Internet Protocol address