Written Replies to Parliamentary Questions

Written Reply to Parliamentary Question on Standards Upheld by Private Security Companies, by Mr K Shanmugam, Minister for Home Affairs and Minister for Law

Published: 15 January 2019


Mr Sitoh Yih Pin:
To ask the Minister for Home Affairs (a) whether there are requirements for private security companies to adequately train, supervise and ensure that private security officers uphold the standards required in the discharge of their duties and responsibilities; (b) what are the penalties for private security companies who fail to adhere to these requirements; and (c) whether penalties should be imposed on private security companies whose private security officers are errant or delinquent in the discharge of their duties.




1.     Security agencies are responsible for the training and performance of their security officers.


2.     They must ensure that their security officers are trained in accordance with the requirements under the Progressive Wage Model (PWM) for the security industry. In fact, PWM requirements are part of the licensing conditions for security agencies. Failure to comply would constitute a breach of the licensing conditions, which is an offence punishable with a fine not exceeding $10,000 or to imprisonment for a term not exceeding two years, or to both.


3.     Security agencies are also required to undergo the annual Security Agencies Grading Exercise (SAGE). The assessment includes whether their security officers are adequately trained and knowledgeable about relevant security processes. Regulatory offences committed by a security agency will also affect their SAGE score. Those that fare poorly in SAGE will be given a D (unsatisfactory) grade, and if they receive two consecutive D grades, their licences will not be renewed. Security agencies can also be taken to task if they are found to have contributed to their officer’s offence or errant behaviour.


Law and order